Need Help Bad

needtotaltraining · **Joined:** Mon Feb 25, 2008 5:04 am **Posts:** 108

please help i am a member and i had my registration key sent to carlile5@verizon.net which was my internet provider and i switched internet provider to charter and i forgot to change over the email for you guys but they canceled the email account because i canceled there service and now i cant get my registration key

sune · **Joined:** Fri Sep 26, 2003 6:44 pm **Posts:** 1208

Please email the same request to support@oddlabs.com and include the last 4 digits of the credit card used to buy it. Then I will change the email address and send you the registration key.

- Sune

needtotaltraining · **Joined:** Mon Feb 25, 2008 5:04 am **Posts:** 108

That is one of the worst things i bought it with an american express 100 dollar gift card christmas eve at 2 in the morning check your records and you will see i am telling the truth

HottSauce · **Joined:** Mon Nov 05, 2007 2:55 am **Posts:** 513

same thing here its makin me type in my code again and the email i used deleted awhile ago and gotta new one but i used a gift card to buy in july 14th 07 and i dont got thecard anymore

sune · **Joined:** Fri Sep 26, 2003 6:44 pm **Posts:** 1208

Please email support@oddlabs.com with the name and address used to buy the game.

Also include the old email address and the new so I know what to change it to.

- Sune

needtotaltraining · **Joined:** Mon Feb 25, 2008 5:04 am **Posts:** 108

i sent the email

needtotaltraining · **Joined:** Mon Feb 25, 2008 5:04 am **Posts:** 108

sune why havent i got a response yet i sent it 2 days ago with the correct info please respond soon

needtotaltraining · **Joined:** Mon Feb 25, 2008 5:04 am **Posts:** 108

why is noone responding to my email

jkik11 · **Joined:** Sun Jul 13, 2008 4:48 am **Posts:** 4

I don't know but i sent email today i hope i get reply. I have a problem like yours i was playing back in '06 but we had to rebuild comp and it got uninstalled so we didnt have game anymore and i couldnt get code because the email lost code thing didnt have our email in it.

sune · **Joined:** Fri Sep 26, 2003 6:44 pm **Posts:** 1208

Like most people in the business, we don't work in the weekend, so that is why there was no response. I was on vacation last week, so I haven't handled the case. If you still have not gotten a reply, then please let me know.

- Sune

needtotaltraining · **Joined:** Mon Feb 25, 2008 5:04 am **Posts:** 108

please sune reply

sune · **Joined:** Fri Sep 26, 2003 6:44 pm **Posts:** 1208

All support emails have been handled. Please resend the email if your haven't been helped.

- Sune

needtotaltraining · **Joined:** Mon Feb 25, 2008 5:04 am **Posts:** 108

i sent you an email come on

sune · **Joined:** Fri Sep 26, 2003 6:44 pm **Posts:** 1208

I haven't received any mails regarding this subject. I must have been caught in a spam filter for reasons unknown. I guess we will have to handle it here then. Please private message me the information.

- Sune

leprachaun56 · **Joined:** Sun Dec 28, 2008 11:17 pm **Posts:** 2

I have the same exact problem as this person at the "Need Help" topic. I sent an e-mail before reading this, and instead of putting the last 4 digits of the credit card I used, I put my account information (Where I live, my whole name). Is there anything I can do? Should I send another e-mail with the last 4 digits of my credit card number?

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